Shipping Policies We offer free shipping (orders totaling $99) to anywhere in the continental United States, except for oversize items such as furniture and mattresses (See Below).  Please contact us for shipping rates to outside of the continental United States.  Our standard method of shipment is UPS ground service, however USPS priority mail is used for some items.  Please allow between 3-7 business days for delivery.  If a product arrives damaged, please contact us immediately so that we can file a report for the return and arrange to send a replacement. Shipping of Furniture and Mattresses Shipping costs for furniture and mattresses are estimated at checkout.  Once you have placed an order for these items, we will contact you with the final shipping rate.  We will not process your order until we receive your approval of the final quote.  Adult mattresses and furniture are shipped via common carrier.  Please note that in general, the delivery people do not bring these items inside your home, and they do not take packaging away.  These services, however, may be available for an additional fee.  Please let us know if you would like for us to check if this is an option for you.   Please inspect all furniture and mattresses upon arrival and DO NOT ACCEPT any shipment that has been opened or tampered with. Refuse any package that appears ripped or damaged.  Please note that you must do this before the driver leaves your home since furniture and mattresses cannot be returned unless there is a defect with the product that is covered under the manufacturer's warranty.    Returns Goodnight Room NYC accepts returns for most items within 20 days of the purchase date for the full purchase price less shipping costs. Please note that we do not accept returns for furniture, bedding (including pillows), mattresses, mattress pads and toppers, unless the item has been deemed defective upon delivery.  The customer is responsible for the cost of shipping returned items.   All returns must be authorized in advance by email or phone.  Products must be returned in their original packaging, and be in new condition.  Packing receipts should be included.  Shipping and handling charges are non- refundable, and customers must use one of the following insured or traceable services to ship returns: United States Postal Service, UPS, FedEx, or DHL.  Once you have received a return authorization, we will give you the appropriate mailing address to send your package.   Security Goodnight Room NYC uses (SSL), a secure server to encrypt your transaction.  We also take security measures to prevent the loss, misuse and/or alteration of your information once it is in our hands.   Prices Prices are subject to change without notice.  In addition, if a product is listed at an incorrect price, we reserve the right to refuse, cancel or limit any order placed at that price.   Taxes Goodnight Room NYC will withhold sales tax for orders shipped to addresses in the state of New York.

Please note that whenever possible we reuse the boxes that we receive merchandise in as shipping boxes for our customers.

Some items may be shipped directly from the manufacturer.

Sending a Gift - If you would like a gift card placed in with your order, put the information in the comments box at checkout and we will be happy to include your message on a gift card.

Privacy Policy
Your privacy is very important to us. Your information will never be sold or exchanged. In the case of factory direct shipments from the manufacturer we will provide them with your name and address for shipment purposes only.  All credit card transactions are processed over a secure server.